Our History

After many years of providing reliable drinking water to so many community residents, the Crawshaw family decided to sell Lakeland Management Company and White Rock Water Company in 2014 to Abenaki Water Co. (AWC). This was not an easy choice since the family operated the Companies with much hard work and personal dedication for many years.

AWC's mission is to provide the best-quality drinking water and reliable service at the lowest, appropriate cost.  AWC has been devoted to bringing its technical skills and management capabilities to NH since it acquired the two public water supplies in 2014.  AWC, which is a subsidiary of New England Service Company (NESC), plans to continuously increase water system infrastructure improvements such as water main, pump station, and treatment plant improvements. AWC has also introduced on-line bill and credit card payment options via website for your convenience. AWC acquired the Rosebrook Water system in 2016.  The system supplies drinking water to the Mt. Washington Hotel and its surrounding communities in Bretton Woods.


Importantly, AWC and NESC, a water system operator, together will provide significant management, operational, and engineering resources while having increased access to capital markets all of which will ultimately benefit you, our customer. If you should have any questions, please do not hesitate to call us at (603)293-8580. We look forward to continuing a positive relationship.

Very truly yours,
Alex Crawshaw, Vice President
New England Service Company



Our Staff

Alex Crawshaw, Abenaki Water Company’s President and the Water System Primary Operator, has over 6 years’ experience with each systems and also holds Certifications of Treatment and Distribution (T2 & D2). Alex also holds a Bachelor’s of Science Degree in Mechanical Engineering from the University of New Hampshire. 

Donald Vaughan, Chairman of the Board of Directors, holds a BSCE from Northeastern University and an MBA from Nichols College. He is also a registered Professional Engineer in the state of Massachusetts. He has been employed by the Company since 1992.

Pauline Doucette is the Office Manager and Accountant for New England Service Company and Abenaki Water Company in our Gilford NH office.  She holds a Bachelor’s Degree in Accounting from Southern NH University.  She previously owned her own business and started with the company in January of 2017.